Customer Service Training

restaurant-server

SuperHost® Customer Service Training

The SuperHost® suite of courses brings relevant, up-to-date customer service training to front-line staff in every industry at an affordable price. Delivered online and in the classroom, SuperHost® equips customer service employees with the practical skills and knowledge they need to meet and exceed their customers’ expectations. Since its launch in 1985, SuperHost® has become the gold standard for customer service excellence in BC.

An Introduction to Equity, Diversity, and Inclusion (EDI) for Tourism & Hospitality
Course Details

An Introduction to Equity, Diversity, and Inclusion (EDI) for Tourism & Hospitality

In this course we will look at core concepts and terms such as: equity, diversity, inclusion, positionality, etc.

$35.00 CAD

Food & Beverage Bundle
Course Details

Food & Beverage Bundle

Food & Beverage Bundle offers essential training for those entering or working in food service.

$215.00 CAD

Front Desk Agent
Course Details

Front Desk Agent

Skills and knowledge needed to be an effective front desk agent in the tourism sector.

$125.00 CAD

Front Desk Agent Bundle
Course Details

Front Desk Agent Bundle

Prepare for success at the front desk with this essential training bundle.

$260.00 CAD

Housekeeping Room Attendant Bundle
Course Details

Housekeeping Room Attendant Bundle

Housekeeping Bundle equips learners with the essential skills and knowledge to succeed in housekeeping roles.

$215.00 CAD

Navigating Cultural Diversity in the Workplace
Course Details

Navigating Cultural Diversity in the Workplace

Designed to raise your awareness of cultural diversity in the workplace and build foundational intercultural knowledge and skills.

$40.00 CAD

SuperHost® Foundations of Inclusive Service: Service For All™
Course Details

SuperHost® Foundations of Inclusive Service: Service For All™

The course is an introduction to providing Inclusive service to a variety of customer groups.

$65.00 CAD

SuperHost® Foundations of Service Quality™
Course Details

SuperHost® Foundations of Service Quality™

This is a comprehensive, practical introduction to the principles of providing a quality service experience.

$59.00 CAD

Supervisor Training – All Modules
Course Details

Supervisor Training – All Modules

The skills and knowledge needed to be an effective supervisor in 17 eLearning modules

$125.00 CAD

Supervisor Training Module: Delivering Excellent Service
Course Details

Supervisor Training Module: Delivering Excellent Service

Delivering excellent service in the tourism workplace.

$25.00 CAD

Customer Services Training for Organizations

// See ticket WKS-4773