SuperHost® Customer Service Training

The SuperHost® suite of courses brings relevant, up-to-date customer service training to front-line staff in every industry at an affordable price. Delivered online and in the classroom, SuperHost® equips customer service employees with the practical skills and knowledge they need to meet and exceed their customers’ expectations. Since its launch in 1985, SuperHost® has become the gold standard for customer service excellence in BC.

Are you a business operator interested in arranging private classroom training for your employees? The Foundations of Service Quality™ classroom course is estimated to be 6 hours long. The lessons include fun, interactive activities, and students will go home with ideas and skills that they can apply to their job immediately.

Building consumer confidence to travel is necessary for the tourism and hospitality industry. The SuperHost Destination Ambassador Program provides your stakeholders, volunteers, destination ambassadors, guest services staff and more with the skills they need today to showcase and promote your community to visitors and guests.